Racers Track Club apologized to track and field fans for online ticket mix-up. Jamaican Track & Field fans at home and throughout the world, said farewell to our most famous son, Dr. the Honourable USAIN St. LEO BOLT, in grand style.
However, the company, in a release said, “of the approximately 4,000 tickets for the bleachers and grandstand sold online, about 100 were erroneously duplicated.”
But according to the organizers, “as organizers became aware of this issue, all affected purchasers were notified before the event to have their seats reassigned.”
On the event day, the release continued: “As the excitement, intensity, and attendance numbers continued to increase, it eventually became clear that some ticket holders were not aware of this reassignment process. Organizers expediently identified attendees (who were not necessarily the purchasers) unaware of the reassignments, and every effort was taken to mitigate any unfortunate effects including reassigning seats on the spot, and even seating some attendees in cycle track seats previously reserved for periodic use by event staff.”
“We deeply apologize for any inconvenience caused by this error and sincerely hope that the overall grandeur and high caliber of this unprecedented event will create lasting positive memories for all in attendance,” added the release.
“We want to thank all those who contributed to the success of the Racers Grand Prix. First, our sponsors who knew that the cost of staging such an event, was as great as the meet was grand,” Racers said in a release.
“To them we owe a debt of gratitude for providing funding. Jamaica National, the title sponsor, created a beautiful experience for our patrons entering the stadium. Thankfully, they were able to secure many souvenir moments on camera.”
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